Jay Hollister, Director, National Donor Experience & Engagement at the Canadian Red Cross has been working as a customer experience professional in both the for-profit and non-profit space for 10 years. In his current role, Jay oversees supporter services, loyalty and retention programs, telephone fundraising and all donor communications. A graduate of the University of Ottawa and Algonquin College, Jay has a Bachelor’s degree in American history and completed a post-graduate program in Project Management. Jay is a Pepsi aficionado and believes he can taste the difference between various size cans and bottles of his favourite drink.
The trademarks MLS®, Multiple Listing Service® and the
associated logos are owned by The Canadian Real Estate Association (CREA) and identify the quality of
services provided by real estate professionals who are members of CREA. The trademarks REALTOR®,
REALTORS® and the REALTOR® logo are controlled by CREA and